Refer a Worker
Early referral means earlier recovery. Three ways to start, and the case is triaged and matched to a case manager promptly.
Refer Online
Use the enquiry form with the referral option selected and we will come back promptly to take the full details. A few minutes is all the first step takes.
Start an online referral →Download the Referral Form
Prefer paperwork with the file? Download the ROPS referral form as a PDF and send it through with the supporting documents.
Download the ROPS form (PDF) →Or simply call us and we will take the referral over the phone.
Call (02) 8543 5800What Happens Next
The same sequence on every file, so nothing drifts.
Who can refer
Referrals come from employers, insurers and claims agents, treating doctors and allied health practitioners, solicitors, and from workers themselves. If you are unsure whether a referral fits, call first: we will tell you honestly.
Please do not include detailed clinical records in the website form; once a referral begins, our team arranges a direct, secure way to receive the full file.
The first days
Triage
The case is matched to a case manager with the right background for the worker and the injury
Initial assessment
Capacity is assessed promptly and goals set with the worker
The plan
SMART goals agreed with the worker, the employer and the treating team
Momentum
Regular case conferencing keeps the plan moving and everyone informed